Cigna has more than 1,550 directly contracted health care professionals and facilities in Africa and over one million around the world. We achieve an in-network direct settlement ratio of over 90% throughout the continent.
It’s not enough to provide round-the-clock customer service in over 50 languages. We want every member to feel that he or she can reach out to us and find a caring, compassionate person on the other end.
Our office in Nairobi, Kenya includes a claims centre and contact centre. In addition, we have local clinical case managers in Ethiopia, Senegal, the Democratic Republic of Congo, South Africa and Kenya.
Plan members have easy access to their health plan, wherever they are, with the free Cigna Health Benefits app. They can find a health care provider nearby, submit a claim, track the progress of their claims and more.
Cignahealthbenefits.com does not support the browser you are using.
For the best experience on cignahealthbenefits.com, cookies should be enabled.
Tailor-made benefits plans for IGO sponsors
For NGO employersFlexible regional & global health insurance
For Companies operating in AfricaMultinaltionals with key local & third-country national staff
For BrokersOffer corporations in Africa, NGOs and IGOs our health plans
We use cookies and similar technologies to understand how you use our site and to create more valuable experiences for you. By using this site (i.e., by clicking on the site), you consent to our use of cookies and similar technologies, as described in our Cookies and Similar Technologies Policy. The Policy describes how you can control the use of cookies at any time.